Terms and Condition

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Terms & Conditions

The following terms and conditions apply to projects undertaken by Tecnomation. For any inquiries, contact us at info@tecnomation.com.

Revision Policy

  • Revisions are free within the limits specified in your package.
  • Unlimited revisions are capped at 10 rounds.
  • Free revisions apply only if design concepts remain unchanged and requests are submitted within 3 working days of initial concept delivery.
  • Logo design revisions are delivered in 48 hours; website design revisions within 24 hours; web development revisions in 24-48 hours.

New Order Turnaround Time

  • Logo orders: 24-48 hours (may vary with package details).
  • Website design (home page): 48 hours post-order confirmation.
  • Static website development (5-7 pages): 3-5 business days.
  • Orders placed on Fridays or Saturdays begin processing from Monday.

Refund Policy

Refunds are not applicable under the following circumstances:

  • Non-responsiveness of the client for over two weeks.
  • Design concept approval by the client.
  • Partial payments or service bundle purchases.
  • Specific services including Social Media, SEO, Domain Registration, and Web Hosting.
  • Change of mind or disagreements unrelated to our service.
  • Refund requests after 30 days from purchase.
  • Refunds on exceptional discount packages are not permitted.

Note: Refund requests are processed after analysis. Refunds involve a transaction fee and forfeiture of rights to any delivered designs.

Ownership of Projects

Clients receive 100% ownership upon project completion. Transfer fees may apply if ownership is requested before project completion.

Quality Assurance Policy

We ensure high-quality, well-researched designs tailored to meet client expectations. Satisfaction is our priority, and we will revise until you are content.

Delivery Policy

Final designs will be delivered according to the agreed timeline, typically within a minimum of 2 business days. Urgent orders should be directed to customer support.

Record Maintenance

We keep records of finalized designs for future reference in case of any order misplacement.

Customer Support

Our team is available 24/7 to address any questions or concerns.

Communication Policy

Official communication will only occur through channels provided by Tecnomation. We are not liable for interactions outside these channels.

For Refund Claims:
Contact us at info@tecnomation.com with your request. After analysis, we’ll proceed with the refund process if applicable.

100% Satisfaction Guarantee
Our commitment to satisfaction ensures that we provide unlimited revisions as specified in your package to achieve your desired outcome.

We’re a team of creatives who are excited about unique ideas and help fin-tech companies to create amazing identity by crafting top-notch UI/UX.

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